UK MELDI FOOD LIMITED
Website: https://ukmeldifood.com
Last updated: 9 October 2026

1. Who we are

This Privacy Policy explains how UK MELDI FOOD LIMITED (“UK Meldi”, “we”, “us” or “our”) handles personal data when you visit https://ukmeldifood.com (the “Website”), contact us, subscribe to updates, apply to become a distributor, enquire about products, or otherwise deal with us through the Website.

The data controller is UK MELDI FOOD LIMITED, company number 16510539, whose registered office is 90 Chapman Crescent, Harrow, England, HA3 0TF. The Website is branded as UK Meldi Foods.

For privacy questions or to exercise your data protection rights, contact us at info@ukmeldifood.com or write to the registered office above.

Distributor enquiries may also be sent to distributor@ukmeldifood.com .

Telephone: +44 7344 293111.

2. Personal data we collect

Depending on how you interact with the Website, we may collect:

• Identity and contact data: Name, email address, telephone number and information you include in a message.
• Business and distributor data: Company or business name, business type, website, country, city, postcode, distribution interests, territory or supply requirements, and related correspondence.
• Enquiry and relationship data: Records of questions, quotations, product requests, meeting arrangements, decisions and communications with us.
• Newsletter data: Email address, subscription status, the date and source of your sign-up, and your marketing preferences or withdrawal.
• Technical and usage data: IP address, device and browser information, timestamps, pages requested, approximate usage events, security logs, and cookie or similar-technology identifiers where enabled.
• Order and account data, if those functions are activated: Products selected, order and delivery details, business billing information, account identifiers and transaction records. Payment card details should be handled by the relevant payment provider and not stored by us unless expressly stated at checkout.
• Information from other sources: Limited business contact or verification information from publicly available sources, where reasonably necessary to assess a business enquiry or protect our operations.

Please do not send sensitive personal information unless we specifically request it and explain why it is needed.

3. Why we use personal data and our lawful bases

We use personal data only where a lawful basis applies. Depending on the circumstances, these bases include:

Contact enquiries and product questions: To answer requests and take steps you request before entering a contract. The lawful basis may be taking steps at your request before a contract or our legitimate interests in responding to business enquiries.

Distributor applications: To review applications, assess business suitability, discuss territories and supply requirements, and communicate about potential relationships. The lawful basis may be taking steps at your request before a contract and/or our legitimate interests in developing and managing business relationships.

Orders and deliveries, where applicable: To supply products, administer accounts, communicate about orders and arrange delivery. The lawful basis is generally performance of a contract or taking steps at your request before entering a contract.

Website operation and security: To maintain the Website, troubleshoot problems, protect systems, prevent misuse and keep appropriate business records. The lawful basis may be our legitimate interests in operating a secure and reliable business and Website, or compliance with a legal obligation where applicable.

Legal and regulatory requirements: To comply with tax, accounting, food-traceability, regulatory or other legal requirements where the law requires us to process the data.

Marketing communications: To send newsletters or promotional emails using consent where required by the Privacy and Electronic Communications Regulations 2003 (PECR), or another permitted route only where its conditions are met.

Cookies and similar technologies: To measure Website usage or remember preferences using the applicable PECR permission or exception and, where the information is personal data, a UK GDPR lawful basis.

Where we rely on legitimate interests, these are generally to answer and manage business enquiries, operate and secure the Website, prevent fraud or misuse, and maintain business relationships. We balance those interests against your rights and expectations.

4. Whether you must provide information

You choose whether to contact us or apply to become a distributor.

Fields marked as required are needed to process that request. If you do not provide them, we may be unable to respond fully, assess your application or take the next step you requested.

You can browse general Website content without submitting an enquiry form.

5. Marketing communications

We may send service messages that are necessary to respond to an enquiry, administer a distributor relationship or fulfil an order. These are not the same as optional promotional messages.

We will send promotional emails to individual subscribers only where we have valid consent or another permitted route under PECR applies.

Where consent is used, it will be specific, freely given and recorded. You can unsubscribe using the link in a message, where provided, or by contacting us.

We will keep a minimal suppression record where needed to ensure we respect your opt-out.

6. Who we share personal data with

We do not sell personal data. We may share information necessary for the purposes described in this Policy with:

• Website hosting, IT support, security, form and email service providers.
• Newsletter or customer-relationship tools, if used.
• Professional advisers, insurers, auditors and legal advisers where reasonably necessary.
• Suppliers, logistics providers, customs or delivery partners where necessary to respond to an order or business request.
• Banks or payment service providers, if online payment features are enabled.
• Regulators, courts, law-enforcement bodies or other parties where required by law or necessary to establish, exercise or defend legal claims.
• A buyer or successor in connection with a genuine sale, restructure or transfer of all or part of our business, subject to appropriate safeguards.

Service providers may process data on our behalf under suitable contractual terms. We expect them to use personal data only for authorised purposes and protect it appropriately.

7. International transfers

Some technology or service providers may store or access personal data outside the United Kingdom.

Where this occurs, we will ensure that the transfer is permitted by data protection law, for example by relying on applicable UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or UK Addendum, where required.

You may contact us for information about the safeguards relevant to a particular transfer.

8. How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, record-keeping and dispute-resolution requirements.

Our intended standard periods are:

9. Your data protection rights

Subject to conditions and exceptions under applicable law, you may have the right to:

• Request access to your personal data and information about how we use it.
• Ask us to correct inaccurate or incomplete data.
• Ask us to erase data in certain circumstances.
• Ask us to restrict processing in certain circumstances.
• Object to processing based on our legitimate interests, including direct marketing.
• Receive certain data you provided in a structured, commonly used format, or ask us to transmit it to another controller, where the right to data portability applies.

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing carried out before withdrawal.

To exercise a right, email info@ukmeldifood.com . We may need to verify your identity before responding. We normally respond within the period required by law.

Right to object to direct marketing: You can object at any time, and we will stop using your personal data for direct marketing.

You also have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/

We would appreciate the opportunity to address your concern first, but you are not required to contact us before complaining.

10. Security

We use technical and organisational measures appropriate to the nature of the information and risks, intended to protect personal data against unauthorised access, loss, alteration or disclosure.

No online service or transmission method can be guaranteed completely secure. We restrict access to personal data to people and service providers who need it for authorised purposes.

11. Children

The Website and distributor application are intended for business users and are not directed at children. We do not knowingly seek to collect personal data from children through these services.

If you believe a child has supplied personal data to us, please contact us so we can review it.

12. Automated decisions

We do not currently intend to make decisions about individuals that produce legal or similarly significant effects solely by automated processing through the Website.

If this changes, we will provide the information and safeguards required by law before introducing that processing.

13. Third-party websites and social media

The Website may link to social-media platforms, suppliers or other third-party websites. Those third parties operate under their own privacy and cookie notices.

We are not responsible for their privacy practices. Please review their notices before submitting information or interacting with embedded content.

14. Changes to this Privacy Policy

We may update this Policy to reflect changes in our business, Website, service providers or applicable law.

The “Last updated” date at the top will show when it was most recently revised. Where the law requires, we will provide additional notice of significant changes.

15. Contact

Privacy enquiries: info@ukmeldifood.com

Registered office: UK MELDI FOOD LIMITED, 90 Chapman Crescent, Harrow, England, HA3 0TF.

Company number: 16510539.